In modern-day New York City, overworked waitress Virginia Lewis and her bumbling, warm-hearted father, Tony, cross paths with a golden retriever fleeing sinister troll assassins. The dog is actually Prince Wendell, the rightful heir to the Nine Kingdoms, who has been transformed by his wicked stepmother, the Evil Queen. The Queen has escaped prison, seized the throne, and unleashed chaos across the magical realm, aided by a pack of trolls and a mysterious Huntsman. Desperate to escape their pursuers, the trolls activate a magical mirror, pulling Virginia, Tony, and Prince Wendell through a portal into the fantastical, perilous world of the Nine Kingdoms.Stranded in a bizarre parallel universe, the reluctant trio seeks a way back home. Along the way, they accidentally free Wolf, a half-man, half-wolf outcast whose obsessive infatuation with Virginia drives him to switch loyalties from the Queen to the humans. Driven by the desire to protect Virginia, Wolf joins their quest, lending his heightened senses and
survival skills. Meanwhile, the Evil Queen dispatches the Huntsman—a brainwashed woodsman—to track the prince and eliminate the interlopers. Tony, struggling with his past failures as a father, inadvertently steals magic beans, landing the group in deep trouble and making them wanted fugitives across several kingdoms.As the journey progresses, Virginia discovers a shocking truth: her long-absent mother, Christine, is not dead as she was led to believe, but was enchanted by the Evil Queen years ago and now serves as her loyal, ruthless executioner. Despite this devastating revelation, Virginia resolves to save her mother and defeat the Queen. The group navigates treacherous landscapes, outwits corrupt officials, and confronts deep personal demons. Tony embraces his courage, Wolf resists his predatory instincts for true love, and Virginia steps into her destiny as a brave heroine.The climax converges on the Snow Castle, where the final battle unfolds. The heroes infiltrate the fortress to depose the tyrant. In a harrowing confrontation, Virginia battles the Evil Queen, ultimately breaking the spell over her mother, Christine. However, the Queen makes a desperate final strike, leading to a tragic sacrifice before the darkness is finally vanquished. With peace restored to the realm and Prince Wendell crowned, Virginia and Tony are given the chance to return to New York. Bidding an emotional farewell to Wolf, who stays behind as a respected citizen of the Nine Kingdoms, the
father and daughter step back through the mirror, forever changed by their extraordinary, magical adventure.